收到 Google payments profile 验证身份的邮件，如何处理？

收到来自 google 的邮件，标题是 [[Action Required] Information required to unsuspend your Google accoun ]
内容是：
Because we've been unable to verify information for one or more users on your Google payments profile, your Google payments account has been suspended. Your Google services will continue temporarily, but some transactions may be suspended.
If action is not taken on this issue within 14 days, your Google services will be suspended.
For payments profile ID XXXX-XXXX-XXXX, please provide proof of identification for each party listed. If the name listed corresponds to a single individual or organization, please provide a single document for that person or organization.
Note: If a name or address corresponds to an organization, please provide a certificate of incorporation.
邮件里有 Provide proof of identification 的链接，点进去是一个 google pay help 的页面，需要选择一个 Payments profile ID ，然后提交 A government-issued ID 。

可是邮件里提及的 payments profile ID ，与我在 google 账户里查到的 ID 不是同一个，不清楚是怎么回事了，如果不处理，是停止 google pay 服务还是停止 google 账户服务？所以问下各位，你们有遇到过吗，如何解决？